• Report: #908598

Complaint Review: Massage Envy

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  • Submitted: Sun, July 08, 2012
  • Posted: Mon, July 09, 2012

  • Reported By: dhenig — west islip New York United States of America
Massage Envy
Farmingdale, New York United States of America

Massage Envy YOU LOSE ALL MASSAGES YOU SAVE! THIEVES!!!! Farmingdale, New York

*Consumer Comment: Doesn't Team Rebutt need a contract?????

*Consumer Comment: Contract

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0Author 2Consumer 0Employee/Owner

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I have been a member in Farmingdale NY and have ten massages saved up so I asked them to stop charging my account so I can catch up.  They now told me that I will lose all ten in 30 days!  I specifically asked this question when I signed up and they lied to me. 

If they are making money by charging and not providing a service, that is illegal. I hope the local person was misinformed, but she was pretty firm that they do steal members money in these cases and thats how they improve their profits.  Disgusting!



This report was posted on Ripoff Report on 07/08/2012 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy/Farmingdale-New-York-11735/Massage-Envy-YOU-LOSE-ALL-MASSAGES-YOU-SAVE-THIEVES-Farmingdale-New-York-908598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Doesn't Team Rebutt need a contract?????

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Monday, July 09, 2012
 With no contract all the rebutts posted are illegal, luv u
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#2 Consumer Comment

Contract

AUTHOR: Ashley - (U.S.A.)

POSTED: Monday, July 09, 2012
What does the contract you signed with this company say about keeping the massages once you cancel? If you agreed to the those terms when you signed, its perfectly legal.
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