- Report: #903652
Report - Rebuttal - Arbitrate
Complaint Review: Massage Envy
Massage Envy13224 West 87th Street Lenexa, Kansas United States of America
Massage Envy This location and company mislead me verbally regarding a contract I signed with them. The language in the contract is also vague in a few areas. They are not easy to work with and in general do not Lenexa, Kansas
Don't get suckered in by the slight of speech this company uses. Did the gal that sold me the membership know the words she used were mis-leading? I don't know but there is a big difference between purchasing a massage and it being classified as the right to a free massage.
These folks think of themselves as a gym membership type structure. I had no idea. Now I have to make the choice, cancel the $50 a month membership and lose a $1000 or hopefully be able to get to a massage envy enough times in the next several months to use all these massages.
It's a situation that leaves a really bad taste in your mouth. There are also fairly unhelpful and rude about this. They like to remind you that you were the idiot that didn't understand the contract.
This report was posted on Ripoff Report on 06/27/2012 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy/Lenexa-Kansas-66215/Massage-Envy-This-location-and-company-mislead-me-verbally-regarding-a-contract-I-signed-903652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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