• Report: #909855

Complaint Review: Massage Envy

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  • Submitted: Tue, July 10, 2012
  • Updated: Tue, July 10, 2012

  • Reported By: traveler — Vancouver Washington United States of America
Massage Envy
Hazel Dell Towne Center Vancouver, Washington United States of America

Massage Envy Contract ripoff and unused massages. Vancouver, Washington

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I Joined Massage Envy when they first came to town, about 7 years ago I think.  Last year I was having physical issues and could not receive the massages I had credit for. 

When I went to see them several months later to cancel contract, they informed me I had to give thirty-day notice in writing, which I did.  I asked if I could use the massages already paid for after cancellation.  They said NO.  the fee I was paying entitled me to massages - one for each month  - but was a membership fee, not prepaid massages.

I think this is a rip-off and someone should initiate a class-action suit against them.

This report was posted on Ripoff Report on 07/10/2012 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy/Vancouver-Washington-98665/Massage-Envy-Contract-ripoff-and-unused-massages-Vancouver-Washington-909855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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