- Report: #966920
Report - Rebuttal - Arbitrate
Complaint Review: Mastermind Event
Mastermind EventP.O. Box 890084 Houston, Texas United States of America
Mastermind Event Network Professionals / No Payment for Spanish Simultaneous Interpretation Services Rendered at their event on Nov. 3rd and 4th in Houston, Texas
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We went a ahead and leased the conference interpretation equipment on their behalf and dispatched a crew of interpreters at the event. Upon completion of our assignment of the 3rd and 4th, contrary to what was agreed, Ms. Schreiter walked away without paying us as agreed claiming she did not have a check book on her. She now was very cold and no longer the same I met a couple of days ago. She told me to email her an itemized invoice instead, which I did.
On Monday, they still wouldn't pay but wanted to meet to discuss the invoice. I declined meeting and arranged for conference call instead.
Mr. Art Jonak called us and started disputing everything on the invoice from the hours everybody witnessed our team interpreting non-stop speaker after speaker, to the meals they agreed to pay for the interpreters. Since he found a loophole in the contract which did not clearly stipulate that the client is liable for the interpreters meals when they are stationed at the client's premises , I went ahead and removed that charge and told him, our company will eat that cost. Even though Ms. Schreiter personally told our supervising Manager in location to just go ahead and invoice them for the meals as well. He could not get anything else removed from the invoice at that point.
To cut a long story short, Mr. Jonak, gave me credit number to pay for our services and the leasing of the equipment. I passed that information to our accounting department which has been unable to process the charge of $6,350 since. I contacted Ms. Schreiter who bluntly text me saying that it was our fault we did not charge the credit card the day they gave it to us and now we must wait until more money post into that account.
Who knows, we may never be able to get payment for our services but to all the people out there who have any kind of dealings or trades with them beware for they lack of ethics and they seem like straight Hustlers to me.
This report was posted on Ripoff Report on 11/09/2012 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mastermind-Event/Houston-Texas-77289/Mastermind-Event-Network-Professionals-No-Payment-for-Spanish-Simultaneous-Interpretatio-966920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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