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  • Report: #1087066

Complaint Review: Masters Roofing

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  • Submitted: Tue, September 24, 2013
  • Updated: Tue, September 24, 2013

  • Reported By: Gavin — Cordova Tennessee
Masters Roofing
Cordova, Select State/Province USA

Masters Roofing Took advatage and mislead us. Insurance paid for gutter damage but masters did'nt tell us and they kept the money Cordova Tennessee

*REBUTTAL Owner of company: More info needed?

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This Company has defrauded my family and I. They came knocking on my door and they were very polite. They are DISHONEST. They created damage on our roof and then told us to file a claim with our insurance provider, which we did. Then the insurance came out and imformed us Master may have created damage. The Insurance did Pay for the roof and the some of the gutters. But we didnt know about the gutter Masters took the $650 and kept it for them selves. Then the salesman became very rude and pushy with us. We do NOT recommend this company.


This report was posted on Ripoff Report on 09/24/2013 04:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Masters-Roofing/Cordova-Select-StateProvince-38016/Masters-Roofing-Took-advatage-and-mislead-us-Insurance-paid-for-gutter-damage-but-master-1087066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

More info needed?

AUTHOR: Owner Masters Roofing - ()

I am the owner of Masters Roofing. We have built as of today 9/25/2013,  2849 new roofs for customers in the Cordova/Memphis area alone. Hard to believe? stop by our office and we can hand you a reference list of how ever many elated customers reviews you would like to see or better yet call the BBB and personally ask them about our company. We are not your typical roofing company and feircly defend our reputation against false or inaccurate claims. We have never been contacted by a "Gavin" regarding any issue involving these allegations, we have also not built a home in cordova within the last 90 days for anyone with that name. I would like alittle somethng more to go on? I welcome a reponse with more info to further address this. By the way, our door is always open to anyone who ever has an issue with our service or professionalism. 

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