- Report: #957666
Report - Rebuttal - Arbitrate
Complaint Review: Matador Taxi Co.
Matador Taxi Co.1650 S. Casino Dr. Laughlin Nv. 89026 Bullhead City, Arizona United States of America
Matador Taxi Co. Theft Over-Charging Pervert Argumentativeness Pathetic Mean Sneaky Bullhead City, Arizona
*UPDATE Employee: Not really...
There are numerous accounts of Steve (The Owner) overcharging his customers, asking for sexual favors in return for free rides, and disregarding the "smaller" rides because they are a "hassle and not enough money". He also has been stealing from his own employees! Setting up a system so that while he is on shift he collects all the high end calls booking well between $150 to $300 and leaving everyone to collect $75 if lucky (Making take home $ around $25).
He plays with the numbers on his paperwork to hide all the calls he has been doing so that they look even and legit. He has given each customer that rides with him a sorrowful story about his hospital stay and ex-wife to gain more income and "better" rides. He has a dispatcher give him the bulk of the calls, why even have employees then?
On multiple accounts customers and old employees have stated he has asked for sexual favors or referenced to sexual acts. This should not be accepted, especially with his 13 year old daughter who rides along with him.
He will charge his customers more then any other driver on the road, stating he "needs the money for his business", yet, he will be seen at the casinos in Laughlin Nv. gambling at random hours of the day and night.
The vehicles are filthy and always breaking down, having a mechanic do the least work and "rig" them to drive for a while. NOT SAFE!!! At any moment something can break in any car and completely cause trouble with the driver and passengers safety.
Matador Taxi Co. is a horrible company to ride with and work for. About 95% of the current drivers are good people, great drivers, and working hard to deliver customer service and value. The company though is a disgrace to it's field and should be looked into for investigation when it comes to money laundering and bad records filed.
If you are in the Bullhead City, Laughlin, Golden Valley areas then I suggest using another company who actually cares for it's business and people involved. I will never use Matador Taxi again knowing everything I do about it. I feel uneasy knowing it's still in business.
This report was posted on Ripoff Report on 10/20/2012 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Matador-Taxi-Co/Bullhead-City-Arizona-86426/Matador-Taxi-Co-Theft-Over-Charging-Pervert-Argumentativeness-Pathetic-Mean-Sneaky-Bu-957666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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