- Report: #449980
Report - Rebuttal - Arbitrate
Complaint Review: Match.Com
Match.Comwww.match.com/mobile Internet U.S.A.
Match.Com Charges Minor's Cell Phone Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
They dont care how much is on the phone in "Minute-Dollar" amounts, they just send a text ( which you dont have to respond too) and snacth whatever money you have loaded onto the phone.
I have called Match.com several times and they claim to not be able to find the account, not even using the cell phone number. MY minor child cant remember the username or password, he used, so I am unable to go online to look it up to cancel. Strange how Match.com, cant locate the account using the cell phone number, since they send text messeging to it, advising him they are taking his funds off the phone.
The customer rep was so rude to me the first time,cutting me off, raising her voice, not listening to my reason for calling. When I hung up the phone, I had to regroup, I felt as if I had been assaulted by a stranger.
I do wonder how many others are victim of this same situation, and I am at lost as to how to get this to stop and get a refund.
We are affraid to put more minutes on the phone, for fear they will snatch them off, and beleive me, he is doing no internet, cell phone dating.
Shame on them, for not helping me, and forcing me to file this complaint.
Since this involves a minor child, there may be ohter recourses I can take.
This report was posted on Ripoff Report on 05/08/2009 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/MatchCom/internet/MatchCom-Charges-Minors-Cell-Phone-Internet-449980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.