- Report: #1119119
Report - Rebuttal - Arbitrate
Complaint Review: Match.com
Match.comLos Angeles, Select State/Province USA
Match.com The will rip you off with their miss leading "promotions" and sign in process Los Angeles California
*Consumer Comment: match is a scam
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I signed up for Match.com last week. The pricing information and selection was a bit misleading in that I thought I selected the basic 3 months for $22.99 a month. Well when I checked it out said I was charged $239 and I was surprised. Of course they didn't make it easy to fix the issues. I emailed them immediately and the email stated they would respond to me with in 24 hours. Well, Match.com did not respond. So I called to let them know there was an error made in the selection and let them know I caught it as soon as I completed the registration as proof in the email I sent with in the minute I made the transaction. Well needless to say they are not able to refund my payment of $239. What they will do is charge me $45 for use of the service for the 6 days between the time of signing up and the time I finally got to speak to someone. They are unreliable, their customer serve is horrible and I can't believe that they could not refund me my payment. I even ask them to just adjust the payment and give me the 3 months basic package and refund me the difference and they basically said NOPE - NO CAN DO. So I am stuck paying $45 for less then a weekend of crapy service. They didn't even address their "Guarantee" of someone responding to your email within 48 hours. SO much of a guarantee. THEY ARE AWEFUL. Don't DO IT.. go to E******* (((REDACTED))) OR SOMEWHERE ELSE>
This report was posted on Ripoff Report on 01/28/2014 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Matchcom/Los-Angeles-Select-StateProvince-75225/Matchcom-The-will-rip-you-off-with-their-miss-leading-promotions-and-sign-in-process-L-1119119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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