• Report: #822580

Complaint Review: Match.com

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  • Submitted: Fri, January 13, 2012
  • Updated: Fri, January 13, 2012

  • Reported By: Andrea — Libertyville Illinois United States of America
Match.com
Internet United States of America

Match.com Beware of Match.com Internet

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My daughter,  20 years old, signed up for Match.com with my credit card with my permission. It stated that there was a money back guarantee. I did not see anyplace where it stated that after 6 months I would be charged again. It must have been very small print.
Last week I saw on my statement that I was being charged again. I called Match.com and I asked for the charges to be credited, my daughter did not meet one person. I was told no. I asked for the charges to be, at least, prorated. I was 2 days into the next 6 months. I was told no. I asked to talk to the supervisor and she said the same thing. Nobody at Match.com cares at all.
I reported them to the BBB. They do not have a rating with them, but I received no results. I am trying to fight this with my credit card company and am disputing it.
They should at least prorate the charge!!!

This report was posted on Ripoff Report on 01/13/2012 09:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Matchcom/internet/Matchcom-Beware-of-Matchcom-Internet-822580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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