- Report: #814129
Complaint Review: Match.com
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| Match.com
Internet United States of America |
|
Match.com Charged Me After I CANCELED, Internet
*Consumer Comment: They did the same thing to me!
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I deleted the auto-renew and cancelled for the second time on December 17, 2011. They offered a 3 month suscprition for 39.99, but I declined. On December 26, 2011 they auto-renewed the canceled supscrition and charged me $59.97 for one month.
I called them only to be told they only give one refund and I had already received my one refund. They accused me of "un-cancelling" on the same day I cancelled. Is un-cancel even a word? What a joke & extreme rip off. They won't even tranfer your call to the corporate office. They only give you an email to continue your complaint. LOL
I pray an attorney will gather enough complaints of Match.com's fraudelent biz pratices and sue this corporate predetor!
This report was posted on Ripoff Report on 12/26/2011 09:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Matchcom/internet/Matchcom-Charged-Me-After-I-CANCELED-Internet-814129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
They did the same thing to me!
AUTHOR: Dallas Native - (USA)
SUBMITTED: Saturday, March 24, 2012
For instance, say you sign up for a three-month membership. When the three months ends, you think your membership is over and your credit card won't be charged again, right? Wrong! Match.com rips you off by continuing to bill your credit card until you call them and complain.
They may or may not reverse the charges. They only reversed mine because they are based in Dallas and I live in Dallas and I threatened to take them to small claims court. If you live in another city, you maybe screwed.
My advice is to stay away from Match.com; there are other dating websites that are free, like Plenty of Fish, that don't screw you like this. Match.com has a bad reputation for ripping people off and many complaints against them.
