• Report: #568522

Complaint Review: Mate Check Private Investigations, LLC

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  • Submitted: Fri, February 12, 2010
  • Updated: Fri, February 19, 2010

  • Reported By: Duped — Colorado Springs Colorado United States of America
Mate Check Private Investigations, LLC
517 Fremont St. Las Vegas, Nevada United States of America

Mate Check Private Investigations, LLC Bigger cheater than my spouse! Las Vegas, Nevada

*REBUTTAL Individual responds: WRONG AGENCY

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When my husband left for a superbowl weekend in Vegas with the boys, his behavior made me suspicious that he was taking a girlfriend along.   A quick search online led to a phone call to "Mate Check" and an affable male voice, Tom, assured me that one of the operatives could be at the hotel and could take pictures when my husband checked in.


I repeatedly told Tom I was concerned about the cost and did not want to incur a big expense.  (I've been unemployed for awhile). Tom assured me that I would only be charged for time spent and that they have investigators located "everywhere" so travel costs would not be an issue. He sounded so sincere. Since what I was requesting was information about who was checking in with my husband, I concluded I could afford the $95 per hour fee.  How long can it take to check in, right?


Two days later a report, without photos, arrived along with a bill for $950!!!  It turns out the licensed investigator is in ARIZONA and she claims I never called off the investigation. I was billed for TWO investigators to hang out in the casino for 5 hours after my husband checked in to see if he came back downstairs. 


When I wrote to Tom that there was clearly a misunderstanding in their billing department, I got a response that the misunderstanding was mine -- I signed a contract.  I wrote again and then Tom left a message on my phone that included a stron tone of extortion when he said going to cour "will involve your husband so you might as well save yourself the time" 


And now I learn from my husband's buddy that there was no one in the lobbywhen they checked in.!


This report was posted on Ripoff Report on 02/12/2010 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mate-Check-Private-Investigations-LLC/Las-Vegas-Nevada-/Mate-Check-Private-Investigations-LLC-Bigger-cheater-than-my-spouse-Las-Vegas-Nevada-568522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

WRONG AGENCY

AUTHOR: Sandra - (U.S.A.)

This person is not our client. I'm sorry that she had a bad experience with a private investigation company, but it was not us.
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