• Report: #420895

Complaint Review: Mate1

  • Submitted: Fri, February 06, 2009
  • Updated: Tue, December 27, 2011

  • Reported By:Bundaberg Other
Mate1.com Internet U.S.A.

Mate 1.com, Mate1 they robbed me $100AUD by scaming me to beleive that they were finding me matches , they deceived me into a fales hope Mate1 Internet

*UPDATE Employee: We're here to help!

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I joined Mate1.com for a 3day trial and on the second day got instant hits from girls in America and girls claiming to be from Australia !,they got me hooked into thinking this is a good site,so i joined up for a full member ship ($94AUD)

Most of the girls were just after some one to talk to ,maybe some were real people some were fake, some were just trying to get u go to web cam site so u can pay money to see them naked.

They sucked me into a false hope, only 2 girls from Australia shown any interest in me , but only one responded and we hit it off really well, i was communicating to about 9 ladies mostly from America. My trial ended but i forgot to cancel, but didnt worry because i dont have a credit card only a debit card with no money in it so they cant renew!

then to my shock the next day it was still active ,so i looked at my card balance. there was no money for them to take and the site keep running, then the one girl i was talking to got very interested in me and we were planning to meet then my member ship stopped! so i joined full member ship to keep in contact!.

the same day i rejoined Friday the 6th of Feb 09 ,i went to log in and there was no Mate 1.com to be found ,every search came up empty , it was a big scam and i was baited to rejoin and i was ripped off


This report was posted on Ripoff Report on 02/06/2009 02:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mate1/internet/Mate-1com-Mate1-they-robbed-me-100AUD-by-scaming-me-to-beleive-that-they-were-finding-m-420895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We're here to help!

AUTHOR: Mate1_Support - (Canada)

We're sorry to hear about any disagreements or issues with our services. Mate1.com is committed to finding a solution for its members and offers some of the best Customer Support available in the online dating industry, including 7-day-a-week toll-free phone support(1-888-688-4760, or 514 907-0015 if you are outside North America), round-the-clock email support support@mate1.com, as well as a live chat support feature available during normal business hours.Many similar sites offer
only limited support options, some lacking even a phone number to get in touch with their staff. Were even open for most holidays, and we post specific holiday hours directly on our Contact Us page when were not.

Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!

For your convenience, here is a direct link to our sites Help/Contact Us page, which contains most of our contact options.


For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:

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