- Report: #747938
Report - Rebuttal - Arbitrate
Complaint Review: Maternity Advantage
Maternity Advantage500 N Cap of Texas Hwy # 3-200 Austin, Texas United States of America
Maternity Advantage Maternity Advocates, AHCO ,Affordable Health Care Options, SCAM: Maternity Advantage Maternity Advocates, AHCO Austin, Texas
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I paid $699 up front fees with this company on June 19th 2009 and was assigned to a Spencer Morgan. I e-mailed him 2 times after that to get information he informed me via e-mail that he would be sending (no response). I was then contacted by a Robin Grisham from American Maternity Assc. who was setting up doctors visits for me. I informed her I had not had contact with my advocate and was not in town to make an appt. I then called to cancel and was connected with Scott Smith who said Spencer was no longer there. He and Robin got together and sent me info for clinics in my area that would charge between $1100-$1600 for prenatal care. I went to Clinic and was charged over $900 for 1st visit and due to pay $160 and more for each addtl visit. I obtained insurance and called to cancel again and none of the #'s worked. 20 days later I received an e-mail from company with new #. I finally received a cancel form, filled it out and faxed in on Nov 3rd. Received no response nor refund and cannot get new assigned advocate (Brett C. Miller) nor anyone else to assist me. I wish I could have selected all of the above for the complaint reason. I have sent e-mails and left at least 6 voice messages.
I am seeking a full refund for 1) lack of service and adequate advocate representation 2)continuously being given inaccurate information on pricing 3)providing in writing on company forms a legitimate cancel reason and providing documentation
This report was posted on Ripoff Report on 07/01/2011 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Maternity-Advantage/Austin-Texas-78746/Maternity-Advantage-Maternity-Advocates-AHCO-Affordable-Health-Care-Options-SCAM-Mater-747938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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