- Report: #977165
Report - Rebuttal - Arbitrate
Complaint Review: Matrixone
MatrixonePasadena, CA Pasadena, California United States of America
Matrixone Mis-leading and abandoned customers Pasadena, California
*Author of original report: Direct Merchandise Marketing aka Matrix One - Abandoned Customers
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I asked when I will get the tablets, he said container from China was delayed. I am in Logistics so I asked him if anybody contacted the port for a explanation, he said no, which was very weird to me. After Halloween delivery was nullified, the next call I made was about a week before Thanksgiving, and he said I would have it before holiday via FEDEX Ground. Again I am in Logistics and I found this a little strange on the short shipping time. Again no delivery.
I started to make several calls after the holiday and now no one is picking up, and email got bounced (strike 3). I called credit card company and got a credit.
Its too bad, the product looked and sounded great.
This report was posted on Ripoff Report on 12/03/2012 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Matrixone/Pasadena-California-/Matrixone-Mis-leading-and-abandoned-customers-Pasadena-California-977165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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