- Report: #466168
Report - Rebuttal - Arbitrate
Complaint Review: Matt Bacak's Internet Dirt Newsl
Matt Bacak's Internet Dirt NewslDuluth, Georgia U.S.A.
INVESTIGATION: Matt Bacak clients can feel safe confident & secure when doing business with Matt Bacak - Frontier Marketing - 'Bleeding Edge', commitment to total customer satisfaction. Matt Bacak - Frontier Marketing recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. Matt Bacak, helping build your reputation with Internet Marketing strategies. Duluth Georgia
*UPDATE: Rip-off Report Investigation - Matt Bacak recognized by Rip-off Report Corporate Advocacy Business Remediation & Customer Program as a safe business service businesses can trust - Matt Bacak pledges to always resolve any issues.
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In May, 2009, a $1.00 charge appeared on my credit card statement on the same date of another internet charge. There was NO phone number next to the charge, nor a web address, so I had no means of contacting the company at this point. This may or may not be related to Matt Bacak, so I won't list the other company here. However, I NEVER went to Matt Bacak's website (wherever it is!) and requested any newsletter.
Late in May, 2009, I received a phone call when I was sound asleep from someone identifying them as following up on my "purchase from Matt Bacak". Despite my stupor, I was able to tell them that I had NOT purchased anything from Matt Bacak, that any account should be canceled, and no further charges should be made to me. This person proceeded to tell me that they wanted to sell me some kind of consulting services from Matt Bacak, I repeated what I had already said, plus that I did not want ANY further services or goods of ANY kind from Matt Bacak. I did not, unfortunately, have the foresight to get the person's name & number that called.
Today, I reviewed my credit card statement again, and was utterly outraged to discover another charge from Matt Bacak, this time for $29.97 on June 23! How dare they! I have received NOTHING from them, nor did I ever request anything from them. This is obviously a ripoff, since they aren't disclosing their contact information, and they did not honor my cancellation of whatever this is several weeks ago when they called me. If anyone else has had similar experiences with them, please let me know, as well as if anyone has located any contact info on the company. Thanks, everyone!
This report was posted on Ripoff Report on 06/29/2009 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Matt-Bacaks-Internet-Dirt-Newsl/Duluth-Georgia/INVESTIGATION-Matt-Bacak-clients-can-feel-safe-confident-secure-when-doing-business-wit-466168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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