• Report: #972450

Complaint Review: Matt Wolfe - Flight Finance Loans and Taxes

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  • Submitted: Wed, November 21, 2012
  • Updated: Mon, December 24, 2012

  • Reported By: basherbrodus — augusta Georgia United States of America
Matt Wolfe - Flight Finance Loans and Taxes
3639-A Walton Way Ext. Augusta, Georgia United States of America
  • Phone: 706-733-7220
  • Web:
  • Category: Loans

Matt Wolfe (racial profiling suspect)-Flight Finance Loans and Taxes Matthew Wolfe(Augusta,ga-Valdosta, Ga-Hahira, Ga. Flight Finance Loans and taxes in Augusta Ga. are a very rude and deceptive companyand the racist manager is Matt Wolfe. Augusta, Georgia

*General Comment: There is rampid racism in lending against blacks.. This is the truth

*UPDATE Employee: Vice President

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Contacted Flight Finance Loan and Tax of Augusta, Ga after getting an unsolicited letter from them in the mail saying they had the loan I need. I called and asked to speak to Matt Wolfe the manager there and I told him I got his letter and was ready to get a loan, he told me to hold on and the next thing I know a very rude and ignorant woman picked up the phone and asked me my name, and asked random questions for the application process.

The woman told me to call back in one hour to check on status of loan so I called back in about 2 hours to not rush them and she said they were very busy and they will call me back. I did not hear from them for about 5 hours so I called back and talked to Matt Wolfe who then said he could not help me with a loan. I asked why cant you help me and he gave me a reason that did not make sense, and I asked why he did not call me back to let me know and he said "We have been very busy...do you hear how the phones are ringing in the back". I told him that is not my problem and we exchanged a few words and he hung up the phone on me.

I called back and told him I did not appreciate him hanging up on me and he then started shouting I lied on the application, which is not true because I answered the questions asked by the rude ignore whore who was asking them and new that they can pull the credit report to see what they needed to. This manager Matt Wolfe is a very racist and rude primadanna, spoon fed type of chap who is not out for the consumer, but thinks the consumer owes him something. Stay clear of the Georgia loan company Flight Finance Loan and Tax and if you have any problems with them contact the Georgia Industrial Loan Company as I am in the process of doing now...they will be dealt with accordingly.

This report was posted on Ripoff Report on 11/21/2012 11:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Matt-Wolfe-Flight-Finance-Loans-and-Taxes/Augusta-Georgia-30909/Matt-Wolfe-racial-profiling-suspect-Flight-Finance-Loans-and-Taxes-Matthew-WolfeAugusta-972450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

There is rampid racism in lending against blacks.. This is the truth

AUTHOR: James Lanier - (United States of America)

I dont know anything about this situation and don't even live in GA but what the VP stated is fantasy. There are numerous news reports and studies released every few months showing redlining in lending, meaning lending companies routinely charge african americans and other minorities higher interest rates and push them into subprime loans when they are black or live in black zipcodes as opposed to whites with all other credit and income critieria being equal to whites. 

Didn't Wells Fargo and other major companies just get SUED for doing this? Pushing minorities who could qualify for PRIME loans into SUBPRIME loans IF they gave them the loan at all. So the VP is living in an ALTERNATE UNIVERSE. And yes I believe what the Author states by the company being racist. Given the history of GA I don't doubt him.

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#2 UPDATE Employee

Vice President

AUTHOR: Flight - (United States of America)

We have spoke to the individual that posted this complaint and have explained to him how the Finance business works.  Yes, it took a little longer to review his application due to the fact that this is our busiest time of year.  We try to give every customer great customer service and spend the time with each customer to meet their needs.

To call Mr. Wolfe a racist is very untrue and irresponsible.  Mr. Wolfe is not a racist but was completing his job duties.  Due to privacy laws, I can not go into specifics but I can say that if someone does not qualify for a loan it has nothing to due to racism as this person suggest. 

I think that we have satisfied the person who posted this by explaining the process.  We wish them nothing but the best in the future.   
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