• Report: #432463

Complaint Review: Mattress 1 One

  • Submitted: Mon, March 09, 2009
  • Updated: Sat, January 28, 2012

  • Reported By:Altamonte Springs Florida
Mattress 1 One
697 E. Altamonte Drive Altamonte Springs, Florida U.S.A.

Mattress 1 One Complete ripoff selling defective mattress Altamonte Springs Florida

*REBUTTAL Owner of company: NOT a Customer

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On July 21, 2008 I purchased a Restonic Majesty queen set mattress for $585.00 I was mislead by the sales person Mike that I was getting a great mattress and they had just reduced the price on what he said was a $900 mattress.

I took the mattress home that day, 1 or 2 months later I noticed that the mattress started to sink in resulting in me sleeping sideways.

I started to get lots of neck pain and spasms. I called the company told them the problem, they said I needed to pay $50.00 to have someone come out and look at the matress.

Then to pay $100.00 for them to exchange it. I went to the store to try and settle this they were very uncooperative. I simply wanted them to exchange the mattress for one that didn't sink.

Joe the manager told me that for anything under $600 dollars would sink! Then he told me that if I paid $250 more I could get a mattress that did not sink.

The whole process was very misleading a complete ripoff. The mattress that I have gets worse daily, its so frustrating.

When I went in today, there was a lady there that was going through the same thing only she bought her mattress a month after me.

I took her name and phone number to get together to try to investigate this place and see if something can be done.

I would be happy if they would just refund my money I would return their mattress so I can take my business elsewhere.

Sarai
Altamonte Springs, Florida
U.S.A.

This report was posted on Ripoff Report on 03/09/2009 05:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mattress-1-One/Altamonte-Springs-Florida-32701/Mattress-1-One-Complete-ripoff-selling-defective-mattress-Altamonte-Springs-Florida-432463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

NOT a Customer

AUTHOR: Anthony - (United States of America)

This review was done by a ex-employee who told us he would do this, can you please take this review off your sight, or send us proof that it is a customer of ours by sending us a invoice or some type of paperwork. Thank you for your time!

Mattress 1 One
305-477-6818



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