• Report: #937735

Complaint Review: Mattress Firm

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  • Submitted: Thu, September 06, 2012
  • Updated: Thu, September 06, 2012

  • Reported By: Laura — Colorado Springs Colorado United States of America
Mattress Firm
5890 /Stetson Hills Blvd colorado springs, Colorado United States of America

Mattress Firm dishonest, cheap product, colorado springs, Colorado

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Be careful when shopping for a mattress   MATTRESS FIRM  sold us a mattress for 600.00 that fell apart at the seams when we tried to move it they refuse to refund our money as they say it was in good condition when it left the store.  When I asked about the warranty (the one that sold us on the bed) (20 years) they said it doesn't cover seams.  When I asked about their wonderfull 100 day gaurantee they said the bed can't go back under the guarantee since it's ripped.  They will however be generous and take the bed back if we pay an additional 460.00 for a different bed of their choice!

This report was posted on Ripoff Report on 09/06/2012 06:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mattress-Firm/colorado-springs-Colorado-80923/Mattress-Firm-dishonest-cheap-product-colorado-springs-Colorado-937735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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