- Report: #64128
Report - Rebuttal - Arbitrate
Complaint Review: Mattress Giant
Mattress Giant750 W. 78th St. Richfield, Minnesota U.S.A.
Mattress Giant ripoff, deceptive sales tactics, regarding their pricing scam con artists They probably never sold that set for $3200.00 or even $1899.00 for that matter. They were trying to gouge me! Richfield Minnesota
*UPDATE Employee: Seriously?
*UPDATE EX-employee responds: The world of sales
*UPDATE Employee: this company has a good reputation excellent product, and good cust. svc
*UPDATE EX-employee responds: Stay away from Mattress Giant they the sleaziest company I have ever seen!
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For all I know they probably sent their own employees out to shop, gathered business cards with prices from other area matress stores and displayed them as competitors who couldn't match the Giant's prices.
This salesperson showed me a couple different mattresses and I kind of liked one particular model in a king that had a price tag of about $3200.00 dollars. I laid down on the bed, and asked questions about the coils, and padding etc. The salesman couldn't answer the questions, but he did say that his "area manager" was in that day and that if I was prepared to make a decision perhaps the "area manager" would let me have this model for $1899.00, mind you, this was the first bed I laid on.
I said I was going to look at other models, and he kept pushing me to buy the $3200.00 or $1899.00 or whatever the price was supposed to be. He excused himself for a bit and I continued checking the rest of the beds out.
The salesman comes back and starts getting even pushier, and says "I just talked to the "area manager" and if you (meaning me) are prepared to decide right now, you (once again meaning me) could have the bed for $1699.00, which was an offer too good to be true, he couldn't believe that the "area manager" would give me such a great deal."
Well I decided that since they came down twice on the price,that it must be a really good deal. I sat down to start the order process and before it was finished, I thought this is too big of a decision to make without my wife. I said that I had to get my wife in to lay on the bed too before I would spend that much money. I thanked him and said I liked the mattress very much and I'd be back Sunday with her.
I stood up and turned toward the door, and the salesman then offered the same K set for $1099.00. I thought to myself, "if I had bought the bed for $1899.00 or even $1699.00 I'd have paid $600.00 to $800.00 extra!" I told him no and started to leave, he then said "can't you make up your own mind?." I thought "screw you". It dawned on me that they probably never sold that set for $3200.00 or even $1899.00 for that matter. They were trying to gouge me and I nearly paid an extra $600.00 for the bed. Now that is a RIPOFF!
This report was posted on Ripoff Report on 07/19/2003 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mattress-Giant/Richfield-Minnesota-55431/Mattress-Giant-ripoff-deceptive-sales-tactics-regarding-their-pricing-scam-con-artists-T-64128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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