• Report: #1037263

Complaint Review: Max It Pawn

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  • Submitted: Fri, March 22, 2013
  • Updated: Sat, March 23, 2013

  • Reported By: Stephanie — Sauk Rapids Minnesota
Max It Pawn
2119 W Division St St. Cloud, Minnesota United States of America

Max It Pawn They sold me a broken iPod. Had warranty. No refund or store credit. St. Cloud, Minnesota

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I bought an iPod for my fiance, AND PURCHASED A PROTECTION PLAN. My fiance was working down in NC and it did take him a few weeks of struggling to try to get the iPod to work. I kept trying to help over the phone. Finally, he brought it into a local iPod repair place, and they told him that the drives were destroyed and the 80G iPod would only hold about a hundred songs.

I brought it back to Max Pawn, expecting store credit AND showed them how to check the drives so they wouldn't screw up and buy another bad one. I didn't have the receipt, but when I purchased it, I showed ID and they entered it into their system. EVERY OTHER PAWN SHOP I HAVE WORKED WITH MAINTAINS SUCH RECORDS. But, since I didn't have a receipt, they wouldn't take the broken iPod back. They admitted they could look up the receipt, but "store policy" was that they weren't going to do it. I knew the date I bought it on.

I went to Pawn America, got a 160G Ipod for $120 and they had the receipt in their store. I bought the insurance plan, any problems, just bring it back and they will take care of it. Of course, now I know how to check the hard drives, so I know it's a good one.

This report was posted on Ripoff Report on 03/22/2013 11:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Max-It-Pawn/St-Cloud-Minnesota-56301/Max-It-Pawn-They-sold-me-a-broken-iPod-Had-warranty-No-refund-or-store-credit-St-Clou-1037263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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