• Report: #676095

Complaint Review: Mayan Palace Regency

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, December 28, 2010
  • Updated: Sat, April 16, 2011

  • Reported By: Gloria — Seattle Washington United States of America
Mayan Palace Regency
Campo de Golf Lote 12 Internet United States of America
  • Phone: 018003645600
  • Web:
  • Category: Resorts

Mayan Palace Regency High Pressure Scam Timeshare / Vacation Club Membership San Jose del Cabo Internet

*Consumer Comment: Mayan Palace Timeshare Scam

*Consumer Comment: Mayan Palace Timeshare Scam

*Consumer Suggestion: Mayan Palace Timeshare Scam

*Author of original report: Complaint resolved

*Author of original report: Resolved

*UPDATE Employee: Give us the chance to help you

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Do not fall prey with this company. They claim to purchase any existing timeshares, and say you will never paymaintenance fees again, provide high pressure offers foradditionalvacation weeks and other claims until you agree to purchase.


This report was posted on Ripoff Report on 12/28/2010 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mayan-Palace-Regency/internet/Mayan-Palace-Regency-High-Pressure-Scam-Timeshare-Vacation-Club-Membership-San-Jose-del-676095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Mayan Palace Regency

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Mayan Palace Timeshare Scam

AUTHOR: ThomasR - ()

Unfortunately you got hooked into a timeshare presentation; Mayan Palace timeshare resorts are known for particularly hard sell tactics. ALL the transfer companies, car rental companies, etc. are OUTSIDE the airport. The people between Customs and the doors to the outside are almost all timeshare reps (couple of kids trying to make a few bucks hauling luggage for folks also). If you go back to the Riviera Maya do not stop or talk to any of these people until you get outside. If you feel you must be polite just say No gracias and keep walking with your eyes down or straight ahead. Most of them wear these really official looking uniforms and will tell you all sorts of lies, like how you have to show them your transfer papers, etc. Just ignore them and keep going.

Respond to this report!
What's this?

#2 Consumer Comment

Mayan Palace Timeshare Scam

AUTHOR: ThomasR - ()

Unfortunately, timeshare sales in Mexico are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per couple...so be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% comission. We attended a Mayan Palace timeshare presentation and were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that someting is not quite right...

Respond to this report!
What's this?

#3 Consumer Suggestion

Mayan Palace Timeshare Scam

AUTHOR: VC32 - ()

I agree with you. My husband and I were blatantly lied to about the membership benefits. We discovered later and have since been trying to get out of the contract; but they dont seem to care at all if the sales people has lied or has given wrongful information; we have stressed this out to their service department but they simply do not care. All they want is to force us to stay.  This is a good article from Mexican Timeshare Solutions on how most of the Mayan Palace timeshare scams are committed: 

http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
Respond to this report!
What's this?

#4 Author of original report

Complaint resolved

AUTHOR: Gloria - (United States of America)

The Mayan Palace Resort has satisfactorily resolved all issues / complaints made.
Respond to this report!
What's this?

#5 Author of original report

Resolved

AUTHOR: Gloria - (United States of America)

The Mayan Palace Resort has resolved all issues satisfactory.
Respond to this report!
What's this?

#6 UPDATE Employee

Give us the chance to help you

AUTHOR: Grupo Mayan - (Mexico)

Dear Gloria,

We are glad your comments have been brought to our attention.

Even though this kind of observations are intended for future customers, we prefer to be hands on with the current clients that for some reason allege there was a failure on our part to clearly communicate the terms and conditions associated with the purchase of our products. Although the information is clear in the signed documents, we continue to work towards an even clearer communication.

We would like nothing more but to reassure you of the great purchase you made. We kindly ask you get in touch with us so that we can address any and all concerns you have with your membership in our Club. Please contact us at(((Redacted))) or at 1-800-292-9446.

We would very much like to know who you are to provide you personalized assistance. Your own personal experience will be the best evidence of our quality.

We truly appreciate your time.

Sincerely,

Karen Rose

Customer Support Representative.



 

 

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.