- Report: #1023501
Report - Rebuttal - Arbitrate
Complaint Review: Mayan Palace Timeshare
Mayan Palace TimeshareAvenida Paseo de la marina sur 220 Internet United States of America
Mayan Palace Timeshare Vida Vacations, RCI, SFX Preferred Resorts Lies, Deception and Greed Puerta Vallarta, Internet
*Consumer Comment: Mayan Palace Timeshare Complaints
*Consumer Comment: Mayan Palace Timeshare Scam
*Consumer Comment: Complaint
*Author of original report: Membership Cancelled
*Author of original report: Misunderstanding
*Consumer Suggestion: Mayan Palace/Scam
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When we arrived at the airport in Mexico, I had paid for a service to take us to our hotel in Cancun. On our way out, a woman grabbed my paper and directed us to a young man standing by a podium looking thing. He looked at the papers, and started talking about a free breakfast and some tee shirts. Turns out they are just appointment setters for this time share scam. My husband likes an adventure, so we agreed to meet this young man the next morning outside our hotel. He stuck us in a cab with a driver that spoke no english and we went on a 40 minute drive to the Mayan Palace in Rivera Maya.
When we arrived, there are people who greet you and then have you start filling out paperwork, especially asking if you own another timeshare, which we did. We have 14,000 points in Hawaii each year with RCI. They tried to get me to use their internet to log onto my account to show them. Due to their spotty internet, I was not able to log on.
We had breakfast at their buffet, which was good, and then our salesman Will Kingdon, from Canada took us on a tour and started the high pressure sales.
We were told that because they were a part of RCI, they could trade our points, and get money back if we didn't use it. Will brought up the fact that our Hawaiian timeshare is currently trying to settle a lawsuit brought on as a class action suit due to improperly making us owners of four properties, thereby trying to charge special assessments if other resorts need to be fixed.
We were told we would get $1700.00 per year if we didn't use it.
So for EIGHT hours, we were pushed, prodded and lied to.
We expected a trade, and when all was said and done, we were told they were giving us back the Hawaiian timeshare, and writing it off as their loss...What?
Thankfully for my friend, I was able to warn them to stay away, as they made the trip to Cancun last week. They were also approached at the airport, but my warning saved them. Another friend of mine goes to Rivera Maya with a large group from a local rock radio station each January. I will make sure they all are aware of this scam, and I will also put my comments on the pissed off report site!
Amusing that Mayan Palace has a 'confidentiality' agreement. If it were great, shouldn't I want to tell everyone to join?
I will be starting a website to post as much warning about timeshares and vacation clubs as I can.
I will post the info as soon as I have it started.
Do your homework and don't let the pressure get to you!!
This report was posted on Ripoff Report on 03/04/2013 06:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mayan-Palace-Timeshare/internet/Mayan-Palace-Timeshare-Vida-Vacations-RCI-SFX-Preferred-Resorts-Lies-Deception-and-Gree-1023501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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