- Report: #183581
Report - Rebuttal - Arbitrate
Complaint Review: Mayan Resorts - Mayan Palace - Grand Mayan - Desarrollo Marina Vallarta - Great Vacation
Mayan Resorts - Mayan Palace - Grand Mayan - Desarrollo Marina Vallarta - Great Vacationmayanresorts.com Internet Mexico
Mayan Resorts - Mayan Palace - Grand Mayan - Desarrollo Marina Vallarta - Great Vacation Mayan Resorts - Great Vacations Club scam! Ripoff Internet
*Consumer Comment: Reply
*General Comment: Yes this is a strong arm tatic,but they did not force you to attend
*Consumer Suggestion: Mayan Palace Timeshare
*Consumer Comment: Couldn't agree more
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The story starts when the potential victim, a Canadian or American tourist or tourist family, is solicited on the street by extremely aggressive Mayan Palace/Mayan Resorts sales agents pressuring them to attend a "90 minute presentation" at the Mayan Palace/Mayan Resorts local resort, in return for a free meal, free excursions, and - possibly - a couple of hundred dollars at the end of that presentation ("no obligation other than listen to the whole presentation", they are told); or - if they happen to be a new guest of Mayan Resorts/Mayan Palace/Grand Mayan or any flavour thereof, having, let's say, rented there, the tourists are subjected to the same tactic "pushing" them to attend the "short presentation", possibly the next day. Once arrived at the local Mayan Palace/Mayan Resorts presentation place, the "presentation" becomes a long (possibly 5...7 hours) series of sales tactics and pressures aimed at determining the tourists to purchase "an amazing income producing investment" - Mayan Palace time-share units - until, exhausted, they agree to sign, not realizing that what they sign doesn't include most of the verbal promisses that were made by the con artist sales agent, but rather all kind of restrictive clauses that limit even what seems to be promised there in the first place, e.g., "subject to availability"(1). The tourists leave the place with a number of copies of what they signed in hand (but don't notice that at least one such paper is missing: the one where they signed off their right to a 5-day cool-off period, sacrosant under Mexican law) and it is usually the next day - after a good rest - that the tourists start discovering inadvertencies, if at all. They call the resort, but the people they dealt with are either not there, or not available and it continues this way until possibly the vacation is over and the tourists have to return home; by that time... the 5 days are over, and then the Mayan Palace people inform the new victims that their right to cancel is over, too.
And, as more time passes by, the victims discover that what they heard and what they got are as different as day and night! Only that, by then, it may be too late - they may be unable to recover their funds, sometimes saved over a lifetime.
(1) Subject to availability is the clause most used; this way, they attempt to cover themselves when they are confronted with the fact that most of the items promised in written are in fact unavailable.
For details about this kind of scam and a few possible antidotes, please see:
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 03/27/2006 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mayan-Resorts-Mayan-Palace-Grand-Mayan-Desarrollo-Marina-Vallarta-Great-Vacation/internet/Mayan-Resorts-Mayan-Palace-Grand-Mayan-Desarrollo-Marina-Vallarta-Great-Vacation-M-183581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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