• Report: #398361

Complaint Review: Maytag Dependability Plus

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  • Submitted: Fri, December 05, 2008
  • Updated: Fri, December 05, 2008

  • Reported By:Phoenix Arizona
Maytag Dependability Plus
http://www.maytagdependabilityplus.com Tempe, Arizona U.S.A.

Maytag Dependability Plus Maytag Dependability Plus is not worth the money Tempe Arizona

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We purchased a Maytag Dependability Plus extended warranty on a Jenn Air slide in range. The warranty began after the first year's manufacturer's warranty ran out. The warranty states that if the same repair is requested 4 times within the time frame of the warranty, then the consumer is entitled to a replacement appliance.

We have just placed a claim for the second time on the oven control panel. We were told the part is not available for 60 days due to a National Backorder--they are trying to tell me this part is not available. This is completely untrue--I could order this part myself from at least three sources and have it shipped immediately. The "National Backorder" is a ploy to force the consumer into waiting for repair and thereby cause the warranty to wear out before they have a chance to make another claim.

I don't recommend Maytag or JennAir appliances and I don't recommend the Maytag Dependability Plus warranty, either.

Lassie
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 12/05/2008 05:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Maytag-Dependability-Plus/Tempe-Arizona/Maytag-Dependability-Plus-Maytag-Dependability-Plus-is-not-worth-the-money-Tempe-Arizona-398361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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