• Report: #172351

Complaint Review: Maytag, Fedders, Careco Customer Service

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  • Submitted: Thu, January 19, 2006
  • Updated: Thu, January 19, 2006

  • Reported By:Galveston Texas
Maytag, Fedders, Careco Customer Service
415 Wabash Ave Effingham, Illinois U.S.A.

Maytag, Fedders, Careco Customer Service Maytag and Fedders ripoff warranties, TOTALLY UNRESPONSIVE Effingham Illinois

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We have invested in 6 window a/c heat units from this company. Of these six, four are not working currently and have been unreliable since shortly after the purchase date.

We have spent hours and hours making countless phone calls to their "Careco" customer service company attempting to exercise the warranty repairs on these units. The three failed Maytag units have each had from 4 to 6 repairs and are still not working. We have been through five or six repair persons who have "quit working with Careco because they don't pay us." Some of the repair persons would not provide invoices when requested and even returned the units with new physical damage.
This situation has cost us very much time, frustration, inconvenience, and money.

Anyone up for a class action suit against Maytag/fedders? This experience seems universal.

Lann
Galveston, Texas
U.S.A.

This report was posted on Ripoff Report on 01/19/2006 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Maytag-Fedders-Careco-Customer-Service/Effingham-Illinois-62401/Maytag-Fedders-Careco-Customer-Service-Maytag-and-Fedders-ripoff-warranties-TOTALLY-UNR-172351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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