- Report: #659275
Report - Rebuttal - Arbitrate
Complaint Review: McAfee, Inc.
McAfee, Inc.3965 Freedom Circle Santa Clara, California United States of America
McAfee, Inc. McAfee Anti Virus Aggresively and deceptively sold superfluous software licenses and refuses refund. Software acts like a virus, continously interfering with workflow. Avoids direct issue resolution. Santa Clara, California
*Consumer Comment: One suggestion...
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I have a PC and a laptop. They each have McAfee factory installed. My PC's McAfee anti-virus software is supposed to automatically update every year. One day I received a message through my McAfee anti-virus program that my laptop was using an unauthorized version of the software (I assumed that McAfee somehow got my laptop and PC confused). The program wouldn't work until I paid for two additional licenses. They refused to give me a refund. On many occasions, the McAfee software will begin scanning or doing some kind of critical update while I'm in the middle of a very important project. Today, McAfee started and repeated a scan continously for over an hour, interfering with my workflow. McAfee is behaving like the very computer viruses it is intended to stop.
This report was posted on Ripoff Report on 11/07/2010 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/McAfee-Inc/Santa-Clara-California-95054/McAfee-Inc-McAfee-Anti-Virus-Aggresively-and-deceptively-sold-superfluous-software-licen-659275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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