• Report: #25191

Complaint Review: McAfee Network Associates

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  • Submitted: Tue, July 23, 2002
  • Updated: Tue, July 23, 2002

  • Reported By:
McAfee Network Associates
3965 Freedom Circle Santa Clara, California U.S.A.

McAfee Network Associates trashed my computer with faulty product and incompetent support then provided no further support Santa Clara California

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Bought VirusScan 6.0 and select automatic updates. Automatic updates did not work and started interfering with operation of my computer. McAfee support directed me into a series of actions with resulted in completely trashing my computer such that I had to re-install the operating system and all applications.

As soon as they did this, they said it was not their problem any longer--it was Microsoft's problem, since the OS was trashed. Then they wouldn't talk to me any longer.

I know of another person who has suffered from the exact same problem.

Jim
Saratoga, California

This report was posted on Ripoff Report on 07/23/2002 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/McAfee-Network-Associates/Santa-Clara-California-95054/McAfee-Network-Associates-trashed-my-computer-with-faulty-product-and-incompetent-support-25191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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