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  • Report: #1141255

Complaint Review: McAfee

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  • Submitted: Thu, April 24, 2014
  • Updated: Thu, April 24, 2014

  • Reported By: JOQuantaman — Vancouver, BC British Columbia
McAfee
2821 Mission College Blvd. Santa Clara, , California USA

McAfee Unfair Biz Practices; Misleading Advertising Santa Clara, California

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On 21 April 2014, McAfee charged me $49.95 to renew Antivirus software.  This kicks in 30 days before expiry.  On McAfee's webpage this same software package is priced at $34.95.  McAfee also says it guarantees 30-day refunds on any purchase.

I didn't appreciate spending 25% surcharge on the software, although I was a current subscriber.  I asked McAfee to cancel the renewal.  My credit card company, debited me $56.50 Canadian.  The credit amounted to $53.63 Canadian.  Both transactions were recorded on 21 April 2014.

1) McAfee has no business overcharging some customers over others.

2) McAfee could NOT and does NOT make good on its 30-day money back guarantee.

3) McAfee has the business ethics of a terrorist.

4) McAfee should be exiled to rural Sudan where it can serve like-minded bandits.

 


This report was posted on Ripoff Report on 04/24/2014 01:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/McAfee/Santa-Clara-California-95054/McAfee-Unfair-Biz-Practices-Misleading-Advertising-Santa-Clara-California-1141255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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