Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #422868

Complaint Review: McAfee - Santa Clara, California

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
  • Why?
  • McAfee 3965 Freedom Circle Santa Clara,, California U.S.A.

McAfee VirusScan, McAfee Charge My Credit Card Without Consent for 3 years Santa Clara California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received McAfee Antivirus with a Dell Computer purchase in November 2004. Approximately, 90 days later I purchased a one-year subscription to McAfee Antivirus. By 2005 I discontinued the product as it drastically slowed processing speed down, and was not effective. I never knowingly requested the auto-renewal feature.

In auditing credit card statements in preparation for taxes this year (2009) I discovered McAfee (without my consent) charged my credit card $43.29 in February 2006, 2007, 2008, and was only days away from charging it for 2009. I called them to inquire about their fraudulent use of my credit card: They (McAfee) indicated that they could indefinitely charge my credit card, year after year, because when I downloaded McAfee Antivirus, it allegedly had an auto-renew feature.

I would guess there are millions who have not caught this on their credit card statement, as it appears once a year, and McAfee is literally bilking millions of dollars from unwitting clients who Do not have, and Don't use their product, Nor are they aware of this scam being perpetrated by McAfee. These folks need to be arrested for fraud. Additionally, a class action lawsuit would be a great start.

Tj ****
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 02/11/2009 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mcafee/santa-clara-california-95054/mcafee-virusscan-mcafee-charge-my-credit-card-without-consent-for-3-years-santa-clara-cal-422868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now