Complaint Review: McFerrin Motors - Humble Texas
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- Author Confirmed
- McFerrin Motors 1386 W.1960 Bypass Humble, Texas U.S.A.
- Phone: 281-446-5656
- Web:
- Category: Auto Dealers
McFerrin Motors RIPPED OFF BY THEM Humble Texas
*Consumer Comment: great customer service
*UPDATE Employee: Ignore this Complaint
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Three weeks ago went to dealership bought a car. Treated bad almost as thoought they did not want us to buy the car.We detected a little racism but, we proceeded to buy the Chevy Avalanche. We purchased the car with a large lump sum down paymentover $5000 and then it was discovered to be a salvaged title car. Went back to see Mr Mike we had title problems. Three weeks later and the title was not corrected. Next, the insurance company canceled the insurance because my wife does not drive but was on the insurance as a driver due to the fact that they said she has to be covered on the insurance as a driver because she was part owner. We were never contacted by Mrs. Michelle and they proceeded to call the wrong number and repoed the car three weeks later. We insured the car with another company when we found out they refused to return the vehicle after owning the car for only three weeks they refused to give back the downpayment of over $5000 and the payments that were made on time. We felt badly treated from the start. Had not had a good feeling about this car deal but in good faith continued to work with them. Now case is in court. Also looking for anyone else who has been ripped off by this dealership to contact us.
Stolen$
Spring, Texas
U.S.A.
This report was posted on Ripoff Report on 04/16/2009 03:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mcferrin-motors/humble-texas-77338/mcferrin-motors-ripped-off-by-them-humble-texas-443994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
great customer service
AUTHOR: sherrykopecky - (United States of America)
SUBMITTED: Wednesday, August 11, 2010
My husband and I purchased a suburban in 2007. From the moment we walked in to the months after the car was paid off, we have had superior customer service. At no time were we treated unfairly.
This is a family owned business and we feel that they are part of our family. If we could not pay on time, all we had to do was call them. They worked with us and not against us. Mike, Pat, Michelle,.....all of them were very kind. From the time you walk in the door, you are greeted, happily.
I cannot believe these people are complaining about such a wonderful company. Perhaps it was the customer that made the situation so difficult and not the dealer. They will always have my business.
#1 UPDATE Employee
Ignore this Complaint
AUTHOR: JEJohnsonforMcFerrinMotors - (United States of America)
SUBMITTED: Friday, April 30, 2010
The person writing this complaint has provided an affidavit stating as follows:
1. "I did not, as I stated in the complaint, place the "case . . . in court". I did not receive racist treatment. And I have settled, out-of-court, with McFerrin Motors as to the title issue."
2. "My issues with McFerrin Motors were quickly resolved to my absolute satisfaction."
A copy of this affidavit is available upon written request to McFerrin Motors.
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