- Report: #128825
Report - Rebuttal - Arbitrate
Complaint Review: McKenzie Scott Career Transition Services
McKenzie Scott Career Transition Services7979 E Tufts Avenue Parkway, Suite 1400 Denver, Colorado United States of America
McKenzie Scott Career Transition Services deceptive practices rip-off consumers broken commitments Denver Colorado
*Author of original report: McKenzie Scott and I have reached an amicable resolution of our differences.
*Author of original report: STILL BEING IGNORED They still have the chance to live upto their promises
*Author of original report: Still no contact
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This company misrepresents its product. They claim to put you in touch with the "hidden job market". I paid $12,500 for what I thought would be an outstanding job campaign. They put together my resume and marketing plan. When I expressed my concerns about the quality of the resume and plan, I was encouraged to trust them because they were the experts.
There private website is nothing but a collection of public websites. My resume was a one page non-descript document that they said was the standard in the industry. The results of the cmpaign were essentially none. They claimed to have sent my resume to 3,000 recruiters and companies. I asked multiple times for the mailing list without reply.
During my campaign, my personal campaign manager was changed numerous times and generally were unavailable. After complaining and asking for my money back, McKenzie Scott said they don't give refunds but would start my campaign again as if I was a new customer (I have this in writing). I reluctantly agreed.
After working, supposedly with one of their senior managers, it became clear thay had no intention of redoing my campaign. I again asked for a refund. I was verbally offered a 35% refund which I responded to with a counteroffer of $9,000 out of the $12,500 paid.
Since that time, I have been unable to get a response from McKenzie Scott. In November of 2004 I filed a report with the BBB. McKenzie Scott replied to the BBB saying they would be willing to negotiate a settlement or arbitrate the complaint. I have repeatedly called the office, sent faxes and letters and have received no response.
STAY AWAY FROM THIS COMPANY!!
They are interested in your money and nothing else.
Neil Philadelphia, Pennsylvania
Click here to read other Rip Off Reports on McKenzie Scott
This report was posted on Ripoff Report on 01/25/2005 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/McKenzie-Scott-Career-Transition-Services/Denver-Colorado-80237/McKenzie-Scott-Career-Transition-Services-deceptive-practices-rip-off-consumers-broken-com-128825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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