- Report: #165266
Report - Rebuttal - Arbitrate
Complaint Review: McKenzie Scott
McKenzie Scott7979 E. Tufts Ave. Parkway, Suite 1400 Denver, Colorado U.S.A.
Investigation: McKenzie Scott clients can feel confident & secure when doing business with the people at McKenzie Scott - Committed to customer satisfaction & success. McKenzie Scott ensures that all clients get the highest level of service and support to ensure their clients success. Denver Colorado
*UPDATE: Rip-off Report Investigation - McKenzie Scott to resolve any and all issues, commitment to 100% customer satisfaction -commitment to provide excellent customer service - safeguards for their clients - consumers should feel secure when doing business with McKenzie Scott.
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When McKenzie Scott first contacted Rip-off Report, we realized that they had a strong commitment to resolving any client issues that come to their attention. They have stated to Rip-off Report, that they strive for 100% total customer satisfaction, and have for years. If for any reason you are not satisfied with their services, they will work to immediately resolve any issues.
Their service agreements are in plain language and spell out precisely what they do and don't do. All of their services include money-back, satisfaction, and performance guarantees. To ensure your satisfaction they also perform quality checks throughout client searches. You may review your service expectations and written service evaluation which were part of this process. They will provide copies to you.
After talking many times with executives from McKenzie Scott, Rip-off Report has come to the conclusion that they value each and every client, and welcome any feedback that helps them service their clients better. Rip-off Report realizes that businesses selling intangible services will receive complaints more so than when a consumer buys a tangible item, as they are selling you a service to help you better your chances of landing that new career of your dreams.
We all get buyer remorse from time to time. McKenzie Scott has been in business for years with thousands of successful clients to their credit.
McKenzie Scott is a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, consumers should feel safe when using services of a member business.
Read more about McKenzie Scott and their commitment to total customer satisfaction.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
McKenzie Scott Caveat Emptor ripoff Denver Colorado
This message is to be filed in the "for what it is worth" category.
I was an employee in good standing that was downsized from a Senior Management position at a Fortune 500 company in May of this year. As I write this, it is almost Thanksgiving of the same year.
I was approached by an assistant to the Managing Director from McKenzie Scott after posting my resume on Monster. At first I was skeptical, but felt better after spending an hour on the phone talking to a great sales person there, Mr. Norris from Oregon.
After my consultation with Norris, we agreed to visit again on the phone the following Monday. In the meantime, I did some due diligence and came across this (Ripoff Report) website, and also found the feedback from 28 posted members. I emailed Norris with my newfound recon, and he said that his firm had filed a lawsuit against the Ripoff Report.
I asked to see the paperwork on the lawsuit that his firm filed against the Ripoff Report. Norris emailed me some copies of other firms' suits against the report, and some info that attempted to disparage the author of the Ripoff Report. Of the two firms that Norris referenced, one had been accused of death threats to the author of the Ripoff Report, and one was run by a convicted Felon.
I still regularly utilize this website as a reference, and believe it is a great reference for anyone who uses it to uncover companies that prey on those in a vulnerable position. I am very happy that I chose not to move forward with McKenzie Scott.
This report was posted on Ripoff Report on 11/19/2005 10:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/McKenzie-Scott/Denver-Colorado-80237/Investigation-McKenzie-Scott-clients-can-feel-confident-secure-when-doing-business-with-165266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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