- Report: #207819
Report - Rebuttal - Arbitrate
Complaint Review: McKenzie Scott
McKenzie Scott4950 So. Yosemite, #G2 Greenwood Village, Colorado United States of America
McKenzie Scott Review Scam | Complaints Investigation: McKenzie Scott to make things right with customers. Committed to customer satisfaction & success McKenzie Scott ensures that all clients get the highest level of service and support. Feel safe, confident and secure when doing business with McKenzie Scott
*UPDATE: Rip-off Report Investigation - McKenzie Scott to resolve any and all issues, commitment to 100% customer satisfaction -commitment to provide excellent customer service - safeguards for their clients -consumers should feel secure when doing business with McKenzie Scott.
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SPECIAL UPDATE: McKenzie Scott remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. McKenzie Scott is truly dedicated to making sure ALL customers are happy with their coverage. McKenzie Scott continues to show customer service is of the utmost importance and they currently have no complaints!
To date, McKenzie Scott has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. McKenzie Scott proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, McKenzie Scott has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that McKenzie Scott is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever McKenzie Scott remains committed to customer satisfaction and gets our top Verified Safe endorsement.
Their service agreements are in plain language and spell out precisely what they do and don't do. All of their services include money-back, satisfaction, and performance guarantees. To ensure your satisfaction they also perform quality checks throughout client searches. You may review your service expectations and written service evaluation which were part of this process. They will provide copies to you.
After talking many times with executives from McKenzie Scott, Rip-off Report has come to the conclusion that they value each and every client, and welcome any feedback that helps them service their clients better. Rip-off Report realizes that businesses selling intangible services will receive complaints more so than when a consumer buys a tangible item, as they are selling you a service to help you better your chances of landing that new career of your dreams.
We all get buyer remorse from time to time. McKenzie Scott has been in business for years with thousands of successful clients to their credit.
Remember, Consumers can feel safe confident & secure when doing business with any member of Rip-off Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program .. If you have any issues whatsoever.. email executives at firstname.lastname@example.org and can copy us at EDitor@ripoffreport.com
Read more about our investigative Report on McKenzie Scott and their commitment to consumer satisfaction.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
McKenzie Scott creates high expectations of success, promises high levels of support and assitance and delivers next to nothing. ripoff Greenwood Village Colorado
I was attracted to McKenzie Scott in that I would have access to the "hidden job market" and be able to rely on their expertise in career guidance, resume writing, and interviewing techniques. I was assured repeatedly by Sharon Sarsfield that I would be able to secure a position in six months or less that would increase my earnings about 40%.
My expectations were level set by Ms. Sarsfield in that I would have a strong team that would vigorously assist me to achieve success. There was a resume rewrite, which was good. There were multiple mailings with no visible response. Those mailings, one face to face meeting, and about eight phone calls were the extent of support.
I do not know what happened to the marketing director but you called me after I sent an earlier email asking what my options were. We talked about it and I came away believing that you were looking over my resume and letters. I have heard no more.
I spent $8900 and the return is a resume rewrite and some mailings that paid no dividend. This is certainly not what I was lead to believe would occur.
McKenzie Scott'only answer is to send out more mailings. Why continue to repeat the same actions and expect a different response (> than 0). I have appraoched them to discuss a settlement and their repsponse appears to be ignore in hope that i go away.
Jon Fontana, California
This report was posted on Ripoff Report on 08/25/2006 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/McKenzie-Scott/Greenwood-Village-Colorado-80111/McKenzie-Scott-Review-Scam-Complaints-Investigation-McKenzie-Scott-to-make-things-righ-207819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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