- Report: #469501
Report - Rebuttal - Arbitrate
Complaint Review: McLarty Ford / Quick Lane
McLarty Ford / Quick LaneCollege Driveand Summerhill Road Texarkana, Texas U.S.A.
McLarty Ford / Quick Lane In 2002 I bought a 2002 Ford Explorer One of the reasons I bought this explorer was that I was told that I would have tires for life. I move to Harrison, Ark. Had explorer serviced at certified Ford Dealership. Now I need tires and I was told to bad by McLarty Ford and Quick lane-they said I voided the contract when I did not have my explorer serviced by them. Texarkana Texas
*Consumer Comment: Good Experience
*Consumer Comment: Confused
I did not sign the orginial contract that stated that I had to get my auto serviced at Quick Lane owened by Mclartybut my husband did. I did have it serviced-tires rotated fount end alined and all other requirements at a Certified Ford dealer.
When I needed new tires I call Mike Ashby the Salesman I bought the auto from and he referred me to Jim Knight the manager of Quick Lane. Mr. Knight informed me that when I did not have my explorer serviced at their dalership it voided my contract for tires for life.
The contract did say that it should be serviced by the dealership where I bought it but that was not what the sales man told me. Mr. Knight said too bad. I contacted Paul Lambert ( I don't know his title) and he said basicelly too bad.
I feel that I was mislead when I bougth the explorer-by the salesman Mike Ashby. Mr Knight and Mr Lambert were very rude and unprofessional. Mr. lambert even laughted at me because I thougth I would get tires for life.
My Husband and I have done business with McLarty Ford for over 15 years but we will not buy another auto from them and I would advise others in that area to go else where. Every since I bought the explore I have had problems with Mclarty Service department getting warranty service done and done correctly.
Western Grove, Arkansas
This report was posted on Ripoff Report on 07/14/2009 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/McLarty-Ford-Quick-Lane/Texarkana-Texas-75501/McLarty-Ford-Quick-Lane-In-2002-I-bought-a-2002-Ford-Explorer-One-of-the-reasons-I-boug-469501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.