- Report: #789448
Report - Rebuttal - Arbitrate
Complaint Review: McMahon's RV
McMahon's RV2425 E Main St, Mesa, AZ, 85213 Mesa, Arizona United States of America
McMahon's RV Recreational Vehicle, RV, Brent McMahon Deceptive Trade Practices/Theft Mesa, Arizona
*General Comment: McMahons RV
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Also, I paid $4,206 for an extended warranty that was never provided to me. I asked in writing for a full refund of that within a few weeks of that purchase, to no avail. It could be that McMahons will never pay this money, and is committing theft. However, even if they pay it soon, it is apparent that at best McMahons is wrongfully using the float by substantially delaying the payment of my trade-in. In the meantime, my credit suffers, because I became delinquent on the loan with Ally (believing that it was paid in August). I did business with McMahons after checking their rating with the Better Business Bureau and seeing that they had an A+ rating. After having this problem with them, I have done more research and have seen that there have been many more complaints on these two specific areas: failure to pay off trade-ins and failure to provide the warranty purchased. Whether these issues are eventually resolved, this company should not be allowed to keep its A+ rating because it looks like McMahons is engaged in a pattern of using customers money as long as they can, to the detriment of the customer. This conduct of repeatedly failing to pay off trade-ins is deceptive and fraudulent, and for this reason I thought you should be advised. The Better Business Bureau is a great program, and I appreciate that there is a forum to air complaints with a business and get information about a company. However, it seems that McMahons knows how to maintain its rating without changing its practices, by answering complaints with the same excuses. Businesses should not be able to manipulate the Better Business Bureau. Consumers who rely on the Better Business Bureau are being misled and repeatedly damaged by doing business with McMahons. McMahons emphasizes its high rating with the Better Business Bureau in
its advertising. They should not be able to use the good name and reputation of the Better Business Bureau. With all due respect, it seems that the Better Business Bureau is being unwittingly used to help perpetuate McMahons fraudulent activity. I have never filed a complaint with the Better Business Bureau on any business. I need help with this company. I need them to pay off my trade-in, refund my money for the warranty I was never provided, and repair my credit score.
This report was posted on Ripoff Report on 10/16/2011 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/McMahons-RV/Mesa-Arizona-85213/McMahons-RV-Recreational-Vehicle-RV-Brent-McMahon-Deceptive-Trade-PracticesTheft-Mesa-789448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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