- Report: #8044
Report - Rebuttal - Arbitrate
Complaint Review: Mci Worlcom Wireless
Mci Worlcom WirelessP O Box 9369 Garden city, New York U.S.A.
Mci Worldcom Wireless Ripoff behavior of this company is inexcuseable
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Sounds good dosent it well my Grandmother's phone worked for one month then it died. She complained they said " Well you can send it and we will send you a new one." She said," No I have had nothing but problems with you people and I am sending you back this phone and thats that."
Well it cost her to send it back and then she even paid the bill they sent her which was 3 months later and it was a 3 month bill(what nerve they have). When that happened to her I should have sent mine back but mine I thought was working fine. Come to find out that it wasn't and they sent me a 3 month bill also. I paid it and then I though well what is going on I can't get through to these paople on there costumer service line.
I also saw there was more then one address they use I would get stuff from them from texas then New York I didn't know who to write to. So I went to there email and complained to them about all of this demanding an answer. Well I get an email back minutes later saying," thanks for your comment." In my head I am thinking what the hell did they send me a thank you for? I wanted answers not a thank you." So I went to go back to the web page and I found A rip off report with there name on it that said ." mci/worldcom wireless cellular phone rip-off Look OUT FOR THESE THIEVES!!" So I decided to read it and I couldn't belive my eyes. What they did was horrorable.
I am so upset I should have listened to myself a threw away the paper. I consulted my Laywer and now I am sending everything back. The behavior of this company is inexcuseable. I hope others we learn from my mistake. If an offer is too good to be true. It normaly is.
This report was posted on Ripoff Report on 11/22/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mci-Worlcom-Wireless/Garden-city-New-York-11530/Mci-Worldcom-Wireless-Ripoff-behavior-of-this-company-is-inexcuseable-8044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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