• Report: #1061449

Complaint Review: Medallion Corporation

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  • Submitted: Sun, June 23, 2013
  • Updated: Wed, May 14, 2014

  • Reported By: Angry Tenant — London Ontario
Medallion Corporation
700 King Street London, Ontario Canada

Medallion Corporation Poor Living Conditions, No working elevators, No Air Conditioning, all of which are supposed to be included in the rent London Ontario

*UPDATE Employee: Brand New Rental Living in London Ontario

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A little less than a year ago, we responded to an ad regarding a new building recently finished, and offering brand new 1, 2 and 3 bedroom units for rent starting at $750 inclusive of heat, hydro, a/c and all managment fees.

Intrigued, we went to see the management office, and were welcomed by smiles and greetings.  The atmosphere was right, the promises seemed sound, they gave us a tour of the building, and we signed on almost immediately.  

Fast forward 4 months, and we realize that the promises were nothing but words.  We are now living in a unit, with no A/C, non working elevators, poor cleaning practices, and poor managment.

We urge anyone looking to rent a unit in REVO on King at 700 King Street in London, ON to think twice, and not allow the sly salesmanship/lies of the management office to trick you into signing a lease.  No one deserves to live in these conditions and be expected to pay rent.  A complaint with the Landlord and Tenant Act has also been filed.


This report was posted on Ripoff Report on 06/23/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Medallion-Corporation/London-Ontario-N6V4T5/Medallion-Corporation-Poor-Living-Conditions-No-working-elevators-No-Air-Conditioning-1061449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Brand New Rental Living in London Ontario

AUTHOR: Sarah Topash - ()

Dear Angry Tenant,

I am sorry to hear that your first few months at REVO on King St. did not live up to your hopes.

 Please accept our apologies and understand that although we strive to ensure that your tenancy term with us is nothing but pleasant, when dealing with a brand new building, some aspects are out of our control.

Elevators:

As to my knowledge, the elevators at REVO are up and running, unfortunately as with all new products sometimes there are kinks to work out as well as many move ins happening at once which greatly impacts the speed and efficiency of an elevator.

 Air Conditioning:

REVO offers in suite controlled air condition units and should you have had an issue with yours, management would have dealt with it immediately as part of our S.O.S (Superior On Call Service) guarantee.

 Management at REVO strives to make every effort to assist Residents with any and all concerns they may have during their tenancy. I cannot stress enough how with brand new built buildings everything is a learning process. Should you have any more issues I do hope you will consider visiting the Management office so that they can clarify and rectify.

Once again, please accept my apology on behalf of Medallion Corporation and should you need further assistance please contact me directly.

 Warmest Regards,

Sarah Topash

Marketing Coordinator

416-256-3900 x 242

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