ED Magedson – Founder
Medco PharmacyInternet United States of America
There is absolutely no idea of customer service or common courtesy.
They charged me the same amount for a 30 day prescription as for a 90 day prescription, and nobody bothered to call me to say that I could save money if I had the prescription resubmitted for 90 days. They charged me $112 for a 30 day prescription that would have cost $45 at the retail pharmacy. And, they refuse to accept any refunds. The agent said you can return it but your plan does not allow returns. And if you don't pay, it will go to a collection agency.
I would rather spend more money and deal with a friendly local pharmacy where there is a caring person and a commitment to service.
This report was posted on Ripoff Report on 01/31/2011 08:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Medco-Pharmacy/internet/Medco-Pharmacy-Medco-Health-Solutions-Inc-Horrible-customer-service-attitude-Rip-off-Int-689232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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