- Report: #963005
Report - Rebuttal - Arbitrate
Complaint Review: Media Monster
Media MonsterPO BOX 1083 Mississauga Internet United States of America
Media Monster SKY DVD UK I bought a box set of CHEERS dvds, I read the guarantees and felt comfortable in dealing with them... I paid my $90 and communication was good initially As soon as the box set arrived it was obvious t Internet
*Consumer Suggestion: E-mail them charges
I complained via email, they eventually responded asking what I wanted, I explained and they sent me an address to return to, which I did, recorded delivery, I have the signed for receipt in Canada but no refund was forthcoming... I've emailed them twice a day since just to annoy them, they have not responded to any email since.
Their address is Media Monster, PO BOX 1083 Mississauga, Mississauga, Ontario, L4Y 3W4, Canada
Below is their guarantee from their web site!
Of course! We offer a "No Questions Asked, 15 Day Money Back Guarantee". If a customer is not 100% satisfied with their order, they may contact us within 15 days of receiving it for a full refund. 100% Customer Satisfaction is Guaranteed. We guarantee all our DVD's to be of the highest quality and your satisfaction is our priority. Rest assured that when doing business with us you will always receive quick, professional and courteous service. You'll love the convenience, safety and security of shopping with us.
This is complete rubbish DO NOT BUY FROM THIS COMPANY!
I'm surprised the makers of (in my case) Cheers or any other TV or film company hasnt taken issue with this outfit they are a total RIP OFF!
This report was posted on Ripoff Report on 11/01/2012 04:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Media-Monster/internet/Media-Monster-SKY-DVD-UK-I-bought-a-box-set-of-CHEERS-dvds-I-read-the-guarantees-and-felt-963005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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