- Report: #101407
Report - Rebuttal - Arbitrate
Complaint Review: Media Outsourcing - Consolidated Media Services
Media Outsourcing - Consolidated Media ServicesHeritage Building 2550 Heritage Court, Ste. 10 Atlanta, Georgia U.S.A.
Consolidated Media Services CMS, Media Outsourcing ripoff Atlanta Georgia
*Consumer Comment: Wrong Phone Number
*UPDATE EX-employee responds: Phone sales are bad ..I would suggest calling the publisher of the magazine you ordered
*Consumer Comment: Happened to me too
All we had to do is pay for so many weeks in advance and we would actually get like 48 months of magazines for the price of 12 months. I was the one on the phone and peristed in telling them that I was not intrested. I felt as if the only way I could get somewhere was to hang up on them and that is just what I did.
About an hour later I received another call from the same company this time from a supervisor, basically telling me that I was in trouble for hanging up on the CSR and that unless I suscribed to the magazines that I would be in trouble. They offered more magazines and a free diamond watch(which I never received at all). So I had asked if I could cancel when I wanted, or if I didn't want to renew my subscription what could I do. She said cancel any time you want as long as the first 12 weeks or so were paid for.
That is what I did and they took the whole amount out at once instead of every weeks like we had discussed, like the whole 12 weeks. So needless to say I was upset and since they did this by taking out my credit card I never saw a bill for cancellation or renewal of service. No phone number nothing.
I have since moved and was paid in full when I moved and changed banks for the reason of no cancellation notice and I didn't want to be billed again. I left a forwarding address and I got all of the magazines and this past year they finally stopped coming.
However today July 30, 2004 about 3 years later I get a bill from a collection agency in the mail stating that I owe Media Outsourcing $522.63 and I haven't been getting magazines for a while and they had my forwarded address, no bill no magazines until now and all of the sudden from a collection agency.
I am very upstet and mad about 3 years later and now I am a single mother of twins and recently divorced and trying to finish my degree and can't afford this stuff. I just need so help from someone in clearing this matter up since the collection agency will not help me at all.
This report was posted on Ripoff Report on 07/30/2004 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Media-Outsourcing-Consolidated-Media-Services/Atlanta-Georgia-30339/Consolidated-Media-Services-CMS-Media-Outsourcing-ripoff-Atlanta-Georgia-101407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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