- Report: #357622
Report - Rebuttal - Arbitrate
Complaint Review: Media Synergy Group
Media Synergy Group720 Moorefield Park Dr. Ste. 200 Richmond, Virginia U.S.A.
Media Synergy Group complete run around and avaisive liars ! Richmond Virginia
*Consumer Comment: Media synergy closes ther doors as of dec 2012
*UPDATE EX-employee responds: Guy
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A rep told me due to the storms ina area their communications were down and was back order for 3weeks at least this was May 8th 2008. I really wanted it so I waited patiently and called back first week of June 2008, i got same response product on back order andother 3weeks i was told. I told the rep i wanted my money back before even got a product coz taking forever . I was told would take 3weeks to process my refund adv fine whatever. I just assumed would be credited back by this time july 18th 2008 when i called coz the credit didnt appear on my credit card so i called complained coz been paying interest on the purchase now for 3 months and no product,they sd would take 30 days to put back on my card. I requested a supervisor left her a message didnt get callback !
called today july 30th 2008 get same excuse in accounting in process of being credited back to my credit card by end of the week. I demanded a supervisor not a voicemail either live person lady sent me to karen voicemail i left message. I then called right back got same whinney uncooperative rep I ripped her a new one and hung up phone. That supervisor called right back in 3 minutes to tell me that my refund would be 2moro and was apoligetic. we will see 2moro if just another lie. i will get my $$
Speedy in anderson
This report was posted on Ripoff Report on 07/30/2008 08:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Media-Synergy-Group/Richmond-Virginia-23832/Media-Synergy-Group-complete-run-around-and-avaisive-liars-Richmond-Virginia-357622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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