• Report: #641167

Complaint Review: MediaCom

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  • Submitted: Thu, September 16, 2010
  • Updated: Tue, October 12, 2010

  • Reported By: doktat — Elburn Illinois USA
MediaCom
http://mediacomcable.com/index.php Internet United States of America

MediaCom Breach of promise to deliver HD channels Internet

*Author of original report: How does a bad splitter account for some HD channels being bad?

*Consumer Comment: here is a solution but prolly to late

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I have had Mediacom cable TV for nearly nine months.  This company has never been able to consistently provide all of the HD channels that are part of the service.  And when the channel was somewhat available, for example Comcast Sports Network, it was so badly pixellated that it was necessary to watch the same channel in non-HD.  After suffering this poor service, we finally decided to switch to DirecTV which is being installed as I speak.  I will ask Mediacom to recind our two year agreement.  If they refuse I will take the matter to small claims court.  In the absence of a class action or action by the Illinois State Attorney, I encourage others to do the same.

This report was posted on Ripoff Report on 09/16/2010 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/MediaCom/internet/MediaCom-Breach-of-promise-to-deliver-HD-channels-Internet-641167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

How does a bad splitter account for some HD channels being bad?

AUTHOR: doktat - (USA)

Sorry, but I just can't buy a dysfunctional splitter causing the type of problems I had.  If any component (including the splitter) was bad, how could some HD channels be working and others not?  Are you suggesting a bad splitter can make some HD channels work and others not?  How could a splitter be selective about which channels it was going to impede?

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#2 Consumer Comment

here is a solution but prolly to late

AUTHOR: MIKENKIKI05 - (USA)

the problem lies with your spitter coming into the home sir i had the same probblem with mine and fought mine for over 2 years when i  sold my home 2 months before it was closed on they came out and switched the splitter, if directtv dont chaNGE IT  same thing could happen, have someone change it out and dont go and buy 1 urself because the ones from like radioshack dont have a return feed mhz like the ones cable companies use
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