- Report: #1014806
Report - Rebuttal - Arbitrate
Complaint Review: Mediacom Cable
Mediacom Cable633 Roy Lee Humes Road Internet, Kentucky United States of America
Mediacom Cable Bad Customer Service Internet Internet, Kentucky
*UPDATE Employee: Mediacom Support
Once again Mediacom tells me that it would be a week later to fget someone out to fix the line. I called the tech back and he had someone out the next day. They stayed approximately 20 minutes and it worked for a couple weeks now its doing the same issue again. This started on 02/07/2013 and Mediacom has tech scheduled to work on the lines for 2/20/2013 yet they still want me to pay for their services? This is pure and total crap I pay 140 dollars a month for services i cant even use and everytime i call they are rude and they cant do anything for me. The tech states all it is is one part that they need to put on how hard is it to take care of a customer Mediacom? It takes you a month to repair something that should only take 20 minutes? I have already filed a complaint with the BBB as I feel as though they are treating me as they dont care.
This report was posted on Ripoff Report on 02/15/2013 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom-Cable/Internet-Kentucky-/Mediacom-Cable-Bad-Customer-Service-Internet-Internet-Kentucky-1014806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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