• Report: #819145

Complaint Review: Mediacom Cable

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  • Submitted: Fri, January 06, 2012
  • Updated: Tue, January 24, 2012

  • Reported By: Mediacom Victim — Miller Missouri United States of America
Mediacom Cable
1533 s enterprise Ave! Springfield, Missouri United States of America
  • Phone: 888 847 6238
  • Web:
  • Category: Cable TV

Mediacom Cable Was promised to receive full refund of early termination fees by Thompson. He did not follow through and shorted us $190 and kept telling us that the check is in the mail. Now he won't return cal Springfield, Missouri

*Author of original report: Mediacom made it right!

*UPDATE Employee: Mediacom Support

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Thompson made a promise to refund us the full amount of early termination fees for cable and Internet. Lied and only received a partial amount.

This report was posted on Ripoff Report on 01/06/2012 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom-Cable/Springfield-Missouri-65804/Mediacom-Cable-Was-promised-to-receive-full-refund-of-early-termination-fees-by-Thompson-819145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Mediacom made it right!

AUTHOR: Mediacom Victim - (United States of America)

Thank you Mediacom support team for making right an agreement and honoring the rebate that was promised to us. I appreciate you working to get the problem resolved.
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#2 UPDATE Employee

Mediacom Support

AUTHOR: Mediacom Support - (USA)

I apologize for the issues with the credit for the early termination fee. I would like to look into the issue and do what I can to resolve this for you. Please email me at socialmediateam@mediacomcc.com and I will get this addressed as quick as I can.

Thanks
Dallas
Mediacom Social Media Team
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