• Report: #992931

Complaint Review: Mediacom Cable

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  • Submitted: Mon, January 07, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: Lake Co. madness — Lucerne California United States of America
Mediacom Cable
Internet United States of America

Mediacom Cable Mediacom Communication Worst cable ever, useless internet, they treat customers like bill collectors, Internet

*UPDATE Employee: Service

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Mediacom cable in Lake Co. sucks eggs.  The cable repeats the channels to make you think you have a lot of channels, and you don't get any of the channels they tell you, you get.  The internet never stays connected for more than ten minutes.  I don't know how they stay in business with the service reps who don't have an answer for anything and then put you on hold until you hang up (45min later).  The service stinks, the customer care stinks, and the company need to be totally revamped.

This report was posted on Ripoff Report on 01/07/2013 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom-Cable/internet/Mediacom-Cable-Mediacom-Communication-Worst-cable-ever-useless-internet-they-treat-custo-992931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Service

AUTHOR: Mediacom Support - (USA)

The level of service in which you received is no what we expect our customers to receive. I will be happy to look into these issues. Can you send us an email to SocialMediaTeam@mediacomcc.com with your account or phone number so we can look into this for you?

Tim
Mediacom Social Media Team
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