• Report: #827235

Complaint Review: Mediacom

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  • Submitted: Mon, January 23, 2012
  • Updated: Mon, January 23, 2012

  • Reported By: Plommie — Mount Pleasant Iowa United States of America
Mediacom
P. O. Box 5744, Carol Stream, IL 60197-5744 Mt. Pleasant,, Iowa United States of America

Mediacom I signed up for Mediacom in December 2010 for phone, internet and cable. They told me the price would be $81.38 for two years and then the price would increase. I asked for a contract, it never happen Mt. Pleasant, Iowa

*UPDATE Employee: Support

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I signed up with Mediacom in December, 2010. At that time they said the fee for telephone, cable and internet service would be $81.38 until December, 2012.  That is not so. They sent the bill for January, 2011 and now are charging $108.71. I wrote a letter explaining what I had signed up for and have not received a reply. However, I got the bill for February, 2012 today and they have added the $27.33 they say is delinquent. I asked for a contract when I signed up but never got it. I find this business an aggravation to the courtesy of the customer and a questionable way to run a business

This report was posted on Ripoff Report on 01/23/2012 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom/Mt-Pleasant-Iowa-52641/Mediacom-I-signed-up-for-Mediacom-in-December-2010-for-phone-internet-and-cable-They-to-827235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Support

AUTHOR: Mediacom Support - (USA)

It is unfortunate that you have had any difficulties with our billing. I would be happy to go over this in further detail with you if you email me your phone# or account# to socialmediateam@mediacomcc.com

Thanks,
-Tom
Social Media Relations Team
Mediacom Communications.
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