- Report: #949337
Report - Rebuttal - Arbitrate
Complaint Review: Mediacom
MediacomPort St. Joe, Florida United States of America
Mediacom is a Nightmare of Incompetence Port St. Joe, Florida
*UPDATE Employee: Mediacom Support
*Consumer Comment: Mediacom failure to fix service for 4 years straight
Now on to Mediacom's stellar service to fix their POS equipment in your living room. Here's what they have done to me about 6 times. Always, I have to talk to the 1-888 number and am are talking to a salesman in Chicago or some other faraway city. Can I get a local number? Hell No. The local office that dispatches the techs is WALK-IN ONLY. THEY DO NOT ANSWER A PHONE IN THE MEXICO BEACH OFFICE. So what happens? For my rental beach home, the tech picks up the key from my management company, there is nobody in the home when the tech arrives, and what he does is anybody's guess. The problems are blaring, obvious, no HD picture, lousy analog picture, box locking up, box rebooting, and the dumbazz says it's working fine and LEAVES. This has happened the last 3 TIMES IN A ROW. Incompetence, your name is Mediacom. Worst customer service of any U.S. company? Mediacom. Worst equipment that never performs its functions? MEDIACOM. Why this company is in business at all is anybody's guess. I cannot take it anymore, I will go with another provider.
This report was posted on Ripoff Report on 10/01/2012 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom/Port-St-Joe-Florida-32456/Mediacom-is-a-Nightmare-of-Incompetence-Port-St-Joe-Florida-949337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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