- Report: #975298
Complaint Review: Mediacom
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| Mediacom
Internet United States of America |
|
Mediacom Mediacom taking advantage of Senior Citizens Internet
*UPDATE Employee: Service
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
A new customer pays $89.95 My parents pay $211. Customer service tells me to switch them to another company, getting a new customer is more important than keeping my parents as a customer.
After I complain about this on Twitter, @mediacomsupport tweets me an offer, I call in to get the deal...2 reps tell me no such price...3d guy, Steve, ups price, tells me no offer was ever made, AND CALLS ME A LIAR!
This same representative says he personally talked to my father about the price increase on my fathers bill - when my dad was UNCONSCIOUS in INTENSIVE CARE!
I start tweeting about this, I get contacted and the same offers are made...
Fool me once...shame on you.
Fool me twice? Nope.
Please share this with everyone you know...not because I think it will change how Mediacom treats their customers, but to expose them for what they are doing.
This report was posted on Ripoff Report on 11/28/2012 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom/internet/Mediacom-Mediacom-taking-advantage-of-Senior-Citizens-Internet-975298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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