- Report: #261402
Report - Rebuttal - Arbitrate
Complaint Review: Mediamax/Streamload
Mediamax/Streamload525 B Street, Suite 1000 San Diego, California U.S.A.
Mediamax/Streamload Deceptive, fraudulent, and non responsive San Diego California
It has been strictly a hit and miss proposition, more miss than hit. I have attempted written many e-mails asking for help and assistance to little or no avail. I have received dozens of automated responses promising that a technician or representative would get back to me. I have received only 2 half way decent responses out of dozens of requests for help. Even at that the responses were excuses, such as "computer glitches", and server problems.
I also wrote a hard copy letter to CEO Patrick Harr concerning my frustrations with MediaMax and Streamload. I never received a response from Mr. Harr even though I strongly suggested that if I couldn't get some satisfactory answers from his firm that I would be contacting several agencies, such as the Better Business Bureau of San Diego and the Federal Trade Commission. This apparently did not phase him one way or another, because I have never received a response.
MediaMax has taken my money violated their own terms of agreement. They sold me a contract to provide a services that they have refused to commit to, and have failed to render.
Bella Vista, Arkansas
This report was posted on Ripoff Report on 07/17/2007 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/MediamaxStreamload/San-Diego-California-92101/MediamaxStreamload-Deceptive-fraudulent-and-non-responsive-San-Diego-California-261402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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