- Report: #168463
Report - Rebuttal - Arbitrate
Complaint Review: Medical Hair Restoration, Dr. Matt Leavitt
Medical Hair Restoration, Dr. Matt Leavitt120 International Pkwy, Suite 240 Heathrow, Florida U.S.A.
Medical Hair Restoration, Dr. Matt Leavitt fraud, refuse to honor guarantee, no response from company for months Ripoff Heathrow Florida
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As the months went on the hair was not growing and in fact I had lost most of the first procedure - this was explained as "shock loss", but I was told it would regrow.
By September, nothing had grown in or back. I was seen by their doctor in Tampa who said he would redo the procedure in December. Within a few weeks I received a letter from this office saying that this doctor had left and was replaced. I sent them a letter to confirm I could still have the procedure redone in December. They said they had no record of this.
Then I recieved a letter saying that office would no longer do hair transplants.
I was told by an online consultant that I could go to Orlando to have it done. I have since written numerous letters (sent certified mail) and received NO response.
The last letter to Dr. Matt Leavitt was received by his office on November 29. I have yet to hear from his office.
MHR has a guarantee for the hair to grow. I have been told by their online consultants that a refund is issued if the hair does not grow.
They are now ignoring all phone messages, emails and letters.
Cape Coral, Florida
This report was posted on Ripoff Report on 12/19/2005 06:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Medical-Hair-Restoration-Dr-Matt-Leavitt/Heathrow-Florida-32746/Medical-Hair-Restoration-Dr-Matt-Leavitt-fraud-refuse-to-honor-guarantee-no-response-f-168463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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